Coordination Chaos

Why should I care

Every organization declines to Coordination Chaos unless the leaders know what to do. (4 min)

This is serious

Fragmentation and bureaucracy grow when you specialize to Role, Function, Task, or Component.

Are you powerless in front of silos, confusion, and slowness? Is even dreaming of a better way impossible?

The researcher William Ouchi explains the mechanism of bureaucracy, and how it grows inevitably in a fragmented organization.

Management thinkers have given their warning. Gary Hamel , Allen Ward, Konosuke Matsushita, Clausewitz and von Moltke, Joseph Tainter, and Chris Argyris all explain the same pattern from different perspectives.

Nokia Mobile Phones fell from 40 BN revenue and 9 BN profit to zero in five years. Coordination Chaos was critical in the collapse of R&D productivity. It constrained the strategic decisions of the top management, and contributed to the management by fear.

Figure by Christian Sandström

Cure for Coordination Chaos

Regain your productivity by releasing your specialists from the burden of bureaucracy. (4:30)

Organizing the Cure for Coordination Chaos

Lead by bringing system knowledge and decision-makers in the same room. Grow competent credible coaching capacity for the local adaptation. (7 min)